Terms of service

Welcome to Lucy Flare.

Thank you for visiting Lucy Flare. These Terms of Service ("Terms") outline the rules and conditions that apply to your use of our website, products, and services. By accessing our website or placing an order, you acknowledge that you have read and agreed to these Terms. If you do not agree with any part of these Terms, please discontinue using our website.

1. Acceptance of terms

By using our website, you confirm that:

  • You are at least 18 years old, or you are using the website under the supervision of a parent or legal guardian.
  • You agree to follow all applicable laws and regulations.
  • Any information you provide is accurate, complete, and up to date.
  • You accept these Terms together with our Shipping Policy, Return & Refund Policy, and Privacy Policy.

2. Website use

You agree to use our website responsibly and only for lawful purposes.

You may not:

  • Violate any applicable laws or regulations.
  • Attempt to access our website, accounts, or systems without authorization.
  • Upload viruses, malware, or other harmful software.
  • Interfere with the security, functionality, or normal operation of our website.
  • Copy, reproduce, distribute, or commercially use website content without our prior written permission.

Lucy Flare reserves the right to restrict or terminate access to the website if these Terms are violated.

3. Product information

We make every reasonable effort to keep product descriptions, images, prices, sizing details, and availability accurate.

However, please note:

  • Product colors may appear differently depending on your device or screen settings.
  • Measurements may vary slightly due to manual measuring.
  • Product availability may change without prior notice.
  • We reserve the right to modify, update, or discontinue products at any time.

4. Pricing & payment

Unless otherwise stated, all prices displayed on our website are listed in United States Dollars (USD).

Lucy Flare reserves the right to:

  • Correct pricing, product information, or typographical errors.
  • Change prices without advance notice.
  • Modify, suspend, or end promotional offers at any time.

Orders will be processed after payment has been successfully authorized.

5. Order acceptance

After placing an order, you will receive an order confirmation email acknowledging that we have received your order.

Please note that an order confirmation does not necessarily guarantee final acceptance of the order.

Lucy Flare may cancel or decline an order for reasons including:

  • Payment authorization failure
  • Product or inventory shortages
  • Pricing or listing errors
  • Suspected fraudulent or unauthorized activity
  • Shipping restrictions
  • Technical or system errors

If payment has already been collected, an appropriate refund will be issued.

6. Shipping

Orders are prepared and shipped according to our Shipping Policy.

Delivery may occasionally be delayed due to circumstances outside our control, including carrier delays, severe weather, public holidays, transportation disruptions, high shipping volumes, or incorrect shipping information.

Customers are responsible for providing a complete and accurate shipping address.

7. Returns & refunds

Returns, refunds, and order cancellations are handled in accordance with our Return & Refund Policy.

Please review the policy carefully before making a purchase or submitting a return request.

8. Intellectual property

All content available on our website, including but not limited to:

  • Lucy Flare brand name
  • Logos and graphics
  • Product images and photography
  • Website design and layout
  • Written content
  • Product descriptions

is owned by Lucy Flare or its respective licensors and is protected by applicable copyright, trademark, and intellectual property laws.

No website content may be copied, reproduced, distributed, modified, or commercially used without prior written authorization.

9. Disclaimer

Our website and services are provided on an "as is" and "as available" basis.

While we make reasonable efforts to maintain accurate information and reliable service, Lucy Flare does not guarantee:

  • Continuous website availability
  • Error-free website operation
  • That all information will always be complete or current
  • That any particular product will remain available

10. Limitation of liability

To the fullest extent permitted by applicable law, Lucy Flare will not be liable for indirect, incidental, consequential, special, or similar damages arising from:

  • Your use of our website
  • Your purchase or use of our products
  • Shipping delays or carrier-related issues
  • Website interruptions
  • Technical failures

To the extent permitted by law, our maximum liability relating to an applicable order will not exceed the amount paid for that order.

11. Changes to these terms

Lucy Flare may update or revise these Terms of Service from time to time.

Any changes will become effective once the revised Terms are published on this page. Your continued use of our website after an update means that you accept the revised Terms.

12. Governing law

These Terms of Service shall be governed by and interpreted in accordance with applicable laws of the United States and the applicable laws of the state in which Lucy Flare operates.

Any dispute arising from the use of our website or services will be handled through the appropriate legal process.

13. Contact us

Lucy Flare

📧 hello@lucyflare.com

Business Address

999 E Baseline Rd, Apt 3320
Tempe, AZ 85283-1346
United States

Business Correspondence Only – Not a Return Address

If you have any questions regarding these Terms of Service, please contact hello@lucyflare.com. Our Customer Support Team typically responds within 24–48 business hours.